The 2011 session of the Florida Legislature resulted in the passage of two bills amending provisions of Florida’s Lemon Law (Ch. 681, Fla. Stat.), both of which were signed into law by the Governor.
House Bill 7209 and Senate Bill 2122 (Ch. 2011-56) both consolidated all agency functions previously split between two agencies into one agency: the Department of Legal Affairs (Office of the Attorney General). The bills had different effective dates and inconsistencies in several other provisions which remain to be resolved during the final process of statutory revision. The agencies agreed to make the transition effective July 1, 2011, which was the later of the two effective dates.
What this means is that operation of the toll free “Lemon Law Hotline,” state-certification of manufacturer-sponsored informal dispute resolution procedures, and eligibility screening of consumer claims filed with the state-run arbitration program (The Florida New Motor Vehicle Arbitration Board), tasks which were previously handled by the Department of Agriculture and Consumer Services, are now handled by the Office of the Attorney General.
The Florida toll-free Lemon Law Hotline telephone number (1-800-321-5366) has not changed. Initial, technical changes have been made to the Consumer Guide to the Florida Lemon Law, the publication motor vehicle manufacturers are required to provide to Florida consumers when they purchase or lease new motor vehicles in Florida. In addition, some forms, and the website of the Florida Attorney General have been updated to reflect the changes as they affect the state-run arbitration program. See,www.myfloridalegal.com/lemonlaw for more information. Consumer or attorney requests for information or forms from the Lemon Law Arbitration division can be made via email to flalemonlaw@myfloridalegal.com
Manufacturer-sponsored informal dispute resolution procedures that were certified by the Florida Department of Agriculture and Consumer Services prior to the legislative enactments remain certified until their certification expires on March 31, 2012. New manufacturers seeking information about state certification should contact the Office of the Attorney General, Lemon Law Arbitration, PL-01, The Capitol, Tallahassee, FL 32399-1050, or call 850-414-3500.

California New Arbitration Programs :

Recently Certified:

As of November 3, 2011 - Ferrari - BBB Auto Line Program - (800) 955-5100

As of November 3, 2011 - Maserati - BBB Auto Line Program - (800) 955-5100

As of October 31, 2011 - Workhorse Custom Chassis - CAP-Motors - (800) 279-5343

As of January 20, 2011 - Lamborghini - BBB Auto Line Program - (800) 955-5100

Last Updated: Jan 28, 2015
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